Privacy Policy

AZ Window Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address
• Property address
• Payment and billing information
• Property details related to your requested services
• Website usage and analytics data

We may collect this information when you:

• Request a quote
• Schedule a service
• Contact us
• Make a payment
• Sign up for text message or email communications
• Visit or interact with our website

How We Use Your Information

We may use your information to:

• Provide and manage our services
• Schedule and complete service appointments
• Process payments
• Respond to inquiries and customer support requests
• Send appointment reminders and service updates
• Provide follow-up communications
• Send promotional offers and marketing communications where permitted
• Improve our website, services, operations, and customer experience
• Comply with applicable legal obligations

We do not sell your personal information.

Text Messages (SMS) and Email Communications

By providing your phone number or email address and agreeing to receive communications, you may receive messages from AZ Window Services, including:

• Appointment confirmations and reminders
• Service updates
• Follow-up communications
• Promotional offers and marketing messages where applicable

Message frequency may vary. Standard message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You may opt out of SMS communications at any time by replying STOP to any text message. You may reply HELP for assistance or contact us directly to update your communication preferences.

SMS Privacy

Mobile information, including phone numbers, SMS opt-in data, and consent records, will not be shared, sold, rented, or disclosed to third parties or affiliates for their promotional or marketing purposes.

We may share information with trusted service providers, such as messaging platforms, telecommunications carriers, Craft, Jobber, payment processors, and other vendors that assist us in providing services and delivering communications.

These providers may only use the information as necessary to perform services on our behalf and are expected to maintain appropriate privacy and security protections.

Payment Security

Payments are processed through secure third-party payment providers. AZ Window Services does not store complete credit card information on its systems.

Data Protection

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use trusted third-party service providers to operate our business, including but not limited to:

• Jobber
• Craft
• Payment processors
• Messaging and SMS platforms
• Email service providers
• Marketing and analytics tools

These providers may process your information only as necessary to perform services on our behalf and are expected to maintain appropriate privacy and security standards.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.

You may choose to disable cookies through your browser settings. However, doing so may affect certain website features or functionality.

Your Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of certain communications

To exercise any of these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us: